For our new office setup, we reached out to Zicom for CCTV cameras. The service provided was completed well within the timeframe which was expected. Due to Zicom's efficiency towards timely service, we would reach out again to them for assistance.

The service level of ZICOM SAAS Pvt. Ltd. is as per our desired standard. They have a team of professional engineers and are easily reachable as and when the needs arise. We are overall satisfied with the services rendered by the vendor.

I am writing this letter as a humble note of appreciation for the outstanding customer service provided by your staff on 23 Aug 2016. I was facing the problem Save CCTV footage. I was attended by Mr. Surendra Jaiswal, working as in your Branch(Mumbai HO). I really commend the prompt service provided by Mr. Jaiswal. He has arranged engineer within 24 hrs and gave the all 3 days recording. I am really pleased with the knowledge and skills of your staff. Great service makes your customers feel that you care about developing a long-term relationship. Keep up the good work.

Zicom Engineers were very patient and they deserve an appreciation from my side, two of them made my life easy.

This is to certify that Zicom electronic Security System have installed Access Control System and time and attendance software at our offices. The same have been working satisfactory. The Zicom engineers servicing the system have been excellent and we have no hesitation in recommending them in any organization.

Zicom was incredibly helpful to us. We bought temperature check machines from Zicom last year during the crucial time of lockdown. The machines are installed at our entry gates & are quite effective & working very well. I highly recommend Zicom products to other organizations too. Best Regards.

Zicom has been providing an excellent service as on date. We are getting quality service by your highly professional engineers. Connectivity with Zicom team is also exceptionally good.

I would like to place on records that after sales services rendered by Zicom is the best in the industry. The policy and the standards set by you for installation and maintenance is systemic and meticulous. We congratualate you on your success and wish you all the best for your future growth.

This is to inform you about the installation of CCTV and DVRs at Pest control of India, Bangalore. I am extremely happy with the quality and promptness of service that was provided at the time of installation as well as the support given while we were trying to figure out the software! It has been a great experience I am confident that this partnership of ours will grow further in future. Many Thanks and Regards.

Pinakesh —

Skyline Communication

Thanks to Zicom, On 24 Jan midnight at 3:15 AM, Garia - Kolkata Nokia Priority Showroom shutter could not be broken because of Zicom' security system. As soon as thieves tried to break the shutter, the alarm hooter started and they had to ran away. Also I received a warning phone call at midnight 3:16 AM from Zicom.

Zicom has been providing an excellent service as on FY21. There is a remarkable improvement in service level and we are truly satisfied with your service. We are getting quality service by your highly professional engineers. Also, connectivity with the Zicom team is also exceptionally good.

Attend the call – excellent
Response of engineer – excellent
TAT for parts replacement – good
Submit PM reports – excellent
Replacement of IP panel – needs improvement.

We appreciate Zicom for your excellent Camera surveillance system in our society and prompt follow up by your sales Team and technical support team attending our premises. As per my earlier mail, we intend to put the cameras outside every flat(20 flats) as there had been an attempted break in, into two of our flats on the 6th May by a team of burglars. The recording was good and was passed to Charkop police station. We look forward to your expert opinion in camera placements outside the flats and one alarm system at the entry to our staircase on motion sensors which would be armed at night.

Sankar R N —

Executive-Admin & Facilities — HDFC ERGO

The Zicom Engineer came to the mylapore branch, he solved the issue and explained my query on how to handle the device.

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